FREQUENTLY ASKED QUESTIONS

Since we get a lot of questions about our work, we decided to answer some of them here for you.

Did not find your question below?

Even fairies need clear instructions to make sure they get their magic right. Unfortunately, speaking on the phone crucial details can get lost, and the card won’t quite be what you wanted. This is why we take all orders via e-mail [email protected]; send us your stories with every conceivable detail, don’t worry about it being too long, we will make sure all your efforts pay off with an unforgettable card.

Looking forward to your letters!

The holidays are almost here but you still haven’t picked the right gift? Not to worry, our fairies have you covered! Come to our studio at 12/14 Nigar Rafibayli st, Passaj 1901, 2nd floor, Monday to Friday 10-6pm and we guarantee, you won’t leave empty handed. If our magical kingdom is not on your way you can find some of our creations at the following addresses:

Bahar Store 28 May

14, 28 May st, Baku

10:00 – 21:00

Bahar Store R. Behbudov

16, Rashid Behbudov st, Baku

10:00 – 21:00

Bahar Store Sahil m/s

18, Uzeyir Hajibeyov st, Baku

10:00 – 21:00

Bahar Store Fevvareler Meydani

2/15, Shikhali Gurbanov st,  Fountain square, Baku

10:00 – 21:00

Baku Book Center

2, Qoqol st, Baku

10:00 – 22:00

Gardenshop Narimanov m/s

29, Mirzabala Mammadzade st , Baku

10:00 – 20:00

Gardenshop Nizami m/s

48A, Jafar Jabbarli st, Baku

10:00 – 20:00

Ali&Nino 28 Mall

28 Mall, Fizuli and Azadliq ave crossing, Baku

10:00 – 22:00

Ali&Nino fevvereler meydani

19, Haji Zeynalabdin Taghiyev st, fountain square, Baku

09:00 – 21:00

Xalcha Muzeyi

28, Mikayıl Huseynov ave, baku

Mon. – Fri. 10:00-18:00

Sat. – Sun. 10:00-20:00

Fleur Privee

127, Nariman Narimanov ave, Baku

10:00 – 22:00

Imaginarium port baku mall

151, Neftchilar ave, Baku

10:00 – 22:00

We take orders only by email [email protected] or using our website. For bridal services, write to us at [email protected]

Base prices are always indicated on each product’s page.

Personalized cards are completed in 3-4 of receiving the order.

Albums and photocollages are completed in 7-14 business days.

As communication and confirmation of the card or gift can take a couple of days, it is optimal to add two days to all of the above.

The Cards are 21x30cm (A4) and 15x21cm (A5)

Frame dimensions 30x45cm and 20x20cm

Photo-collage dimensions 50x30cm and 70x50cm

If you would like to make an order of a custom size, you can email us at [email protected]

When choosing the style of your illustration, please keep in mind that we do not paint portraits, rather, we create characters that look as much as possible like the photo you sent us. Clothing, hair and eye colour need to be mentioned in writing get it right, so help our fairies by giving them every little detail that is important to you.

Would you have found out about Ninka Cards if you did not encounter one of our creations? Would you then develop a desire to gift someone a card from Ninka if you never saw how our work looks? Exactly! in the modern world even fairies need advertising. We treat every request not to publish our creations with respect, however, we ask that you put yourself in our position; each and every unpublished creation is a potential client lost and each client is an opportunity to make someone happy. This is why our fairies decided to charge an additional 50% of the order value as kind of compensation. In all other cases we reserve the magical right to share our work. Think about it, your card might just inspire someone to make their first step? Feel nice right? Exactly! 🙂

We can send all of our products, excluding photo galleries, to any part of the world. Shipping details and costs will be discussed on a case by case basis.

Delivery within Baku can be arranged for an additional fee that will depend on our location. However, you can pick up all orders during work hours (Mon-Fri 10:00 to 19:00) from our studio at Nigar Rafibayli st 12/14, Passaj 1901, 2nd floor. Make sure you notify us in advance via email or Instagram so we can welcome you.

Most of what we do has the magical touch of our fairies, meaning 70% of each card and album consists of  hand-made elements. There is no way for us to include their magical touch in a draft, so we make  it a rule not to share unfinished  business, it upsets the fairies as well as the clients. Just  give us as much details as possible about your vision, tell us your story not missing anything and  trust us. We faithfully promise, the fairies won’t let you down, our numerous satisfied clients will confirm.

You pay when you receive the order.

In the event of an order for a custom gift that we do not offer, we require a pre-payment of 50% of the total order value.

Corporate orders are done on a strict contractual basis. Contact us via email at [email protected], “Contact us” form on our website, or using Instagram direct @ninka_cards to discuss your order.

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